The Industry's Leading Communications Platform

Text, call, sign and document — from inside the loan file.
For Mortgage Lenders, Banks and Credit Unions.

Get Started
Mortgage Messaging on a mobile phone Mortgage Messaging on a mobile phone Mortgage Messaging on a mobile phone Mortgage Messaging on a mobile phone Mortgage Messaging on a mobile phone Mortgage Messaging on a mobile phone

COMMUNICATE DECISIVELY, VERIFY SIMPLY & PROCESS SEAMLESSLY®

1-to-1 Secure Texting

Send text messages and receive replies in real time using our integrated chat-to-text feature.

Automated Texting

Automatically send instant or reminder text alerts on important loan events using business rules, custom fields or milestones as triggers.

Phone & Voice

Click-to-call the borrowers and realtors on the loan file, with live status, in-call notes, consent-captured recording, transcription and voicemail.

Loan Center

Send eConsent, Credit, VOE, VOI and VOA authorizations in one secure link and track them through to signature.

 

Notes

Loan and Conversational notes on the file, including entries imported from the Encompass conversation log.

Email Tracking

Move emails and attachments from Microsoft Outlook into the Encompass eFolder without leaving Outlook.

Communications Log

Every communication on a loan file is logged, auditable in real time, and archived into the LOS at the end of the loan's life.

TPO Connect Chat
(Coming Q4 2026)

Secure chat for your wholesale and correspondent partners inside ICE TPO Connect — one module serving both channels.

 

00s

To Open SMS

00x

SMS Response Rate To Email

00%

SMS Open Rate

00 mins

To Respond

00+

Loan Updates Processed

00+

Messages Delivered

00+

Calls Routed