Text, call, sign and document — from inside the loan file.
For Mortgage Lenders, Banks and Credit Unions.
Send text messages and receive replies in real time using our integrated chat-to-text feature.
Automatically send instant or reminder text alerts on important loan events using business rules, custom fields or milestones as triggers.
Click-to-call the borrowers and realtors on the loan file, with live status, in-call notes, consent-captured recording, transcription and voicemail.
Send eConsent, Credit, VOE, VOI and VOA authorizations in one secure link and track them through to signature.
Loan and Conversational notes on the file, including entries imported from the Encompass conversation log.
Move emails and attachments from Microsoft Outlook into the Encompass eFolder without leaving Outlook.
Every communication on a loan file is logged, auditable in real time, and archived into the LOS at the end of the loan's life.
Secure chat for your wholesale and correspondent partners inside ICE TPO Connect — one module serving both channels.
Mortgage Messaging is a real-time communications platform built to remove the day-to-day inefficiencies in mortgage lending. Notifying every party in the home loan process quickly and efficiently is what reduces the number of days a loan sits in your workflow — and those reductions raise revenue while lowering the operational cost of producing a closed loan.
Texts, automated alerts, phone calls, voicemails, borrower authorizations, uploaded documents, Outlook emails and notes all write to the same communication record on the loan. When a file changes hands, the next person reads one history instead of assembling it from four systems.
We offer the only Microsoft Outlook to Encompass integration.