Our Services
Designed For Our Industry
By Industry Experts.
Designed, Developed & Hosted in the USA.
COMMUNICATE DECISIVELY, VERIFY SIMPLY & PROCESS SEAMLESSLY®
Designed, Developed & Hosted in the USA.
Mortgage Messaging runs where your team already works — inside ICE Encompass, alongside the loan file, and inside Microsoft Outlook. Text, call, take notes, collect borrower authorizations and move email into the eFolder without switching applications. Everything any module does is written to the same communication record on the loan.
Send text messages and receive replies in real time, with protected messages, secured document uploads, templates and opt-in compliance built in.
Instant alerts and scheduled reminders on important loan events, triggered by business rules, custom fields or milestones.
Click-to-call the borrowers and realtors on the loan file with live call status, in-call notes, optional recording with consent capture, transcription and voicemail.
Send eConsent, Credit, VOE, VOI and VOA authorizations in a single secure link and track them through to signature.
Loan notes and Conversational notes with channel and visibility, including entries imported from the Encompass conversation log.
Move an email and its attachments from Microsoft Outlook into the Encompass eFolder, with automatic loan discovery and a 72-hour retry queue.
Every text, email, document, call, voicemail, authorization, compliance event and note on the loan, on one chronological timeline.
After Hours and Out of Office automated replies, plus message and call forwarding — set per user and toggled from the status bar.
Bringing secure chat to your wholesale and correspondent partners inside ICE TPO Connect — one module serving both channels.
COMMUNICATE DECISIVELY, VERIFY SIMPLY & PROCESS SEAMLESSLY®