Loan Center.
Borrower authorizations requested by text, signed on a phone, returned to the loan file.
COMMUNICATE DECISIVELY, VERIFY SIMPLY & PROCESS SEAMLESSLY®
Borrower authorizations requested by text, signed on a phone, returned to the loan file.
Select the borrower, select the authorizations you need, and send. Everything selected for that borrower goes out together as a single text message with one secure link — not a separate text for every document. The borrower signs each item in turn inside that one link, on the phone already in their hand. No printing, no scanning, no wet signatures, no email attachments sitting in an inbox.
Available according to what your organization has enabled.
The borrower's consent to receive and sign documents electronically. Where eConsent is in use and unsigned, it is added to every request automatically and signed first.
Authorization to pull credit, captured electronically and evidenced with a full signing record.
VOE authorization requested and returned alongside every other item in the same secure link.
VOI authorization, selectable on its own or bundled with the rest of the borrower's outstanding requests.
VOA authorization handled the same way — one selection, one link, one signing session for the borrower.
Every borrower on the file is listed separately, so co-borrowers receive their own request and sign in their own name.
The Loan Center screen updates in real time as the borrower moves through the request.
Sent, Opened, Signed, Cancelled and Expired update on screen as they happen, with a connection indicator confirming updates are flowing.
Outstanding requests are followed up automatically, and every reminder is recorded on the loan — so your team can see what a borrower has already received before calling them.
Requests that go unanswered expire rather than sitting open indefinitely, and the expiry is logged.
Signed documents are placed in the Encompass eFolder and the corresponding authorization fields on the loan are updated automatically.
Mortgage Messaging retains its own record of every request and signature — date, time and IP address — preserved independently of the loan file.
Every Loan Center event appears on the Communications Log beside the texts, calls and emails on the same loan, with the executed document one click away.
COMMUNICATE DECISIVELY, VERIFY SIMPLY & PROCESS SEAMLESSLY®